TruBond Website Terms and Conditions
These terms govern the public landing website. A relationship-verification case is accepted only after separate MyAccount eligibility, scope, authority, consent and payment steps.
1. About these Terms
These Terms govern use of the TruBond public website operated by Gods Eye Security Force Private Limited (“Company”, “we”, “us”). TruBond means “True + Bond” and provides information about lawful relationship-verification services.
The website does not create customer accounts, accept case narratives, receive evidence, perform KYC, collect payments or deliver reports. Selecting “Start a confidential request” redirects you to Bharat Suraksha Grid MyAccount, which has separate platform terms and privacy notices.
Using the public website does not mean the Company has accepted a case. No service contract is formed until the required MyAccount eligibility, lawful-purpose, scope, consent, authority, quotation and payment steps are completed and accepted by the Company.
2. Company status
TruBond is a brand and service operated by Gods Eye Security Force Private Limited. The Company is a private service provider. It is not a police force, court, government department, statutory investigation body, credit bureau, bank, telecom operator or law-enforcement agency, and it has no special power to compel disclosure or access private, government, banking or telecom systems.
3. Intended audience
The website is intended for adults legally competent to contract under Indian law. A request concerning a child requires a verified lawful parent, guardian or authorised representative and enhanced legal and safety review.
4. Website information
Content explains possible relationship concerns, service categories and process. It is general information, not legal, matrimonial, psychological, financial, medical or emergency advice. It does not determine that any person is dishonest, unfaithful, already married, a “gold digger”, abusive, criminal or otherwise at fault.
“Gold digger” and similar phrases describe concerns a visitor may recognise. They do not state or presume that a specific person has that intent.
5. No guaranteed result
The Company does not guarantee that a request will be accepted, that a particular fact will be found, a favourable or unfavourable conclusion, complete information from every source, legal admissibility for every purpose, a particular relationship or court outcome, or uninterrupted website availability. Any approved service obligation is defined in the accepted MyAccount scope or signed statement of work.
6. Permitted use
You may read and share ordinary public links and use the CTA to open MyAccount for a lawful enquiry. Do not place case details, a person’s identity, complaint facts or sensitive information in a URL or public channel.
7. Prohibited use
- Attack, scan, scrape at harmful scale, reverse engineer, overload or disrupt the website.
- Bypass security, rate limits, access controls or robots instructions.
- Inject malware, scripts, commands or misleading content.
- Impersonate the Company, an employee, an authority or another person.
- Support stalking, harassment, coercion, blackmail, revenge, defamation, unlawful discrimination or violence.
- Seek hacking, phone tapping, private-message access, spyware, unlawful tracking or restricted database access.
- Place names, phone numbers, identity numbers, complaints or case narratives in a URL.
8. Redirect to MyAccount
A CTA may pass only a public, non-sensitive service code. It never passes your identity, complaint or case details. Verify the exact bharatsurakshagrid.com domain before signing in. MyAccount terms and notices apply after redirect.
9. Intellectual property
TruBond names, marks, original text, layouts, graphics and website materials are owned by or licensed to the Company. Personal viewing does not grant a licence to copy the service, scrape protected content, create a confusingly similar brand, sell reports or misrepresent association with the Company.
10. External links
External legal, emergency or informational links are provided for convenience. Their operators control their content and privacy practices. A link is not an endorsement unless explicitly stated.
11. Security and enforcement
The Company may block traffic, restrict access and preserve proportionate security records when reasonably necessary to protect systems, visitors, evidence or legal rights. Suspected vulnerabilities must be reported responsibly and without accessing, retaining or disclosing real customer data.
12. Availability and changes
The Company may change, suspend or withdraw website content for accuracy, legal, security or operational reasons. Material changes apply prospectively from the displayed effective date. Website browsing is not used as substitute consent for a materially different MyAccount contract or processing purpose.
13. Liability
To the extent permitted by law, the Company is not liable for indirect or consequential loss caused solely by reliance on general landing-page content, an unavailable public page or misuse by a visitor. Nothing excludes liability or consumer rights that cannot lawfully be excluded, including fraud, wilful misconduct or another non-excludable matter.
14. Governing law and disputes
These Terms are governed by Indian law. Subject to mandatory consumer and statutory forum rights, courts at Bengaluru, Karnataka have jurisdiction. A visitor may first use the grievance route; this does not limit urgent or statutory remedies.
15. Contact
Email trubond@bharatsurakshagrid.com, call +919187202997, or write to No 27 KNO 314, 1st Floor, 3rd Cross, Anandapura, Krishnarajapuram, Bangalore North, Bangalore - 560036, Karnataka. Support hours: Monday–Friday, 10:00–17:00 IST, excluding declared holidays.
Do not send Aadhaar, PAN, intimate media, investigation evidence or a detailed case narrative. Start and manage cases only through authenticated MyAccount.